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Our new and exciting queuing system utilizes the most advanced technology to help guide customers to the next available window. The CGS system is a self-contained system and does not need to interface with your existing network, keeping it secure. Our CGS system can be customized to fit any situation and is easily installed at your facility.


Features

Place your custom logo on the LED edge lit signs at each station

Customize your own advertisements on the LCD monitor

Track the amount of time it takes an employee to conduct business at each window

Can be designed to work with any lobby application


LED edge lit markers are supplied for each station and light up when the station is available. The LED marker communicates its status wirelessly to the central computer. When all stations are in use, the Monitor displays "Please wait for the next the available representative." The CGS system knows when a station is in use by an Infrared Zone Scanner located in front of each station window. There is a built in delay after each customer walks away to allow the employee to complete the transaction. If the station employee requires more time they can idle their station using a switch on the station marker. Direct your customers to the next available station automatically and efficiently. Customers are directed via the Queue Monitor that can be located at the front of the line and can display user advertising and information for customers to read while they are waiting.

Click here to view a video of the Customer Guidance System in action and access the installation guide.