1419 West 26th Street
Erie, PA 16508
phone: (814) 874-0090
sales@directionalsystems.com
toll-free: (877) 827-8296
toll-free fax: (877) 827-8291
Warranty
Directional Systems warrants all products and their components against defects in material and workmanship that occur while under normal operating conditions.
The following product warranty* periods apply:
| TCL direct-view LED | 5 Year Warranty |
| TCI* and TCIL traffic controller series | |
| PHX Phēnix™ series outdoor, blankout, LED backlit signs |
| BLB backlit LED | 2 Year Warranty |
| Accessories | 1 Year Warranty |
| Mounting | |
| Sensors |
Our warranty starts from the original date of shipment and runs through the life of the stated warranty period. Should any component become defective during the warranty period, the component or entire unit, at the discretion of Directional Systems, will be replaced at no charge to the customer; this excludes labor cost to remove and/or reinstall the component or unit.
See Terms of Sale for return policy.
If you have any questions about the coverage of our warranty or return policy, please call toll free at 877-827-8296.
